Planned Maintenance Contract

Walton & Company offers Planned Maintenance Contracts. Briefly explained a maintenance service contract is an agreement between Walton and you, the customer that outlines the terms and conditions for maintaining and repairing your HVAC equipment. Generally, a Maintenance Contract allows us to routinely service your mechanical systems to ensure your equipment runs as smoothly as it did new and includes but is not limited to:

  • 4-Hour emergency service response time
  • Regular maintenance service
  • Repair service
  • Discounted replacement parts
  • Performance guarantees
  • Reporting and documentation
  • Backflow Prevention

Planned Maintenance Contracts keep your systems properly cleaned and maintained, increasing their energy efficiency and lifespan longevity.

Walton's 4-Hour Guarantee

With growing offices in York, PA, and Cockeysville, MD, we have more than 85 trained and experienced Service Technicians, with more than 80 service trucks on the road. Because of the vastness of our Service Department, Walton guarantees a 4-hour response time (however, rarely does it ever take us 4 hours to get on site) to all customers with an active Planned Maintenance Contract on the following types of equipment and systems:

  • Chilled Water Systems
  • Boilers & Hot Water Systems
  • Rooftop Units from 2 thru 400 tons
  • Air Rotation Units
  • Split Systems
  • Make-up Air Systems including Reznor, Rupp, and Cambridge
  • Data and Computer Room HVAC Systems (We are Liebert Authorized Service providers)

We pride ourselves on our 4-hour guarantee and in most cases, a service tech is on site within 2 hours of the initial call.